![]() You meet the definition of either a Consumer or Small Business account holder.Mobile Check Deposit is available to TSB Mobile Banking customers that meet the following eligibility requirements at the initial request for enrollment for the service: You may request to enroll by using the “Deposit checks” feature in the TNStateBank Mobile App. We also have Frequently Asked Questions about our bill payment service for more information.ĭeposit checks right from your mobile device using our Mobile Banking via the TNStateBank Mobile App! Enjoy this service at no charge. TSB Electronic Banking Department staff are available by phone at (865) 908-5779 Monday-Thursday, 8:00 am - 5:00 pm (ET) and Friday, 8:00 am - 6:00 pm (ET), excluding Federal holidays. Support is available Monday-Friday 7:30 am - 2:00 am (ET) excluding Federal holidays. Support staff is available for the Bill Pay Service with a Chat Now link or you can call toll free (844) 599-6556. ![]() You can set up notifications/alerts for certain actions that are taken in Bill Pay these can be emailed or texted to your mobile device when they occur. You may also view detailed billing information, such as full pdf billing statements, for eligible payees through eBill Connect. The Bill Pay Service is currently offered at no cost to you. credit card, utilities, cable, mortgage, loan) The Bill Pay Service includes the option to pay: Our Bill Pay Service allows you to schedule payments for current, future, and recurring bills from your designated checking account(s), and TSB debit card and TSB credit card (when available) to Payees you choose in accordance with our Bill Pay Agreement. To request to enroll for the Bill Payment Service, use the ‘Payments” feature after signing in to one of the Electronic Banking Services. ![]() Our optional TSB OneClick™ and TSB Business BillPay-e™ can be used through Online Banking or through the TNStateBank Mobile App. High risk actions in the Electronic Banking Services will require additional authentication. You will also be able to enable Touch or Face ID if available on your device. When enrolling into the Electronic Banking Services you will have to set up 2FA and then create a Username, Password, and Passcode (for the App only). TSB has implemented strong password controls and two-factor authentication (2FA). Your online banking account will be protected by multiple layers of protection. Our Cash Management page has a list of the plans.ġCredentials include, but are not limited to, Username, Password, and TNStateBank Mobile App PasscodeĢService available upon request or enrollment and approval
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